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TOLOGIX - Contegra Search Audit

Morgan Maguire, CEOHarsh Parikh, Tech Lead at DevITMelissa Cowell, General Manager at IndustrialRob Wiesenberg, ContegraRadomir Mladenovic, ContegraKetan Sondarva, Technical Project Manager at DevITDarsh Shah, DevITMartin Laporte, CTO at TologixSharmila Srikanth, Quality Assurance Engineer at TologixNaomi Joanis, Contractor
Posted by Rob Wiesenberg ·

Contegra - DevIT dtSearch Call

Jitesh Dhuravala, DevIT Jitesh , Harsh Parikh, Tech Lead at DevIT Harsh , Morgan Maguire, CEO Morgan , Radomir Mladenovic, Contegra Radomir , please confirm that you are available for a tech call on Friday September 13 at 10 AM (Eastern Daylight Time, New York).

Comments & Events

Jitesh Dhuravala, DevIT Jitesh Dhuravala
Hi Rob Wiesenberg, Contegra Rob ,

It will work for me and Harsh Parikh, Tech Lead at DevIT Harsh , We will available on Friday 13-Sept at 10 AM.

Thanks,
Jitesh
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Radomir Mladenovic, Contegra Radomir Mladenovic
Great! Talk to you on Friday.
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Morgan Maguire, CEO Morgan Maguire, CEO
Great. Glad you all can connect on Friday. Rob Wiesenberg, Contegra Rob can you setup a web conference, or would you like Jitesh Dhuravala, DevIT Jitesh to do so. 

Note that this will be a technical call, so I will not be attending.

Thanks,

Morgan
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Rob Wiesenberg, Contegra Rob Wiesenberg
I will send out a meeting invitation today. 
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Morgan Maguire, CEO Morgan Maguire, CEO
Great. Thanks Rob Wiesenberg, Contegra Rob .

Morgan 
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Jitesh Dhuravala, DevIT Jitesh Dhuravala
Hi Rob Wiesenberg, Contegra Rob and Radomir Mladenovic, Contegra Radomir   ,

We have suppose to ask one issue during last call but somehow we forgot to discussed. We are facing issue of scheduled dtsearch index creation.

Actually, We have scheduled the process of dtsearch index generation as our requirement to generate it regularly so we have schedule it everyday at 2 AM. But sometimes dtsearch index generation getting fail due to some reason and we are doing manually to generate dtsearch index at that time. Are you know reason of this issue why it getting fail? please let me know what is cause of this issue or possibilities of this cause.

Following screen shot of we have scheduled dtsearch index by dtsearch Index Manager.

step 1 :
step-1.png 27.4 KB • Download

step 2:
step-2.png 42 KB • Download

We are facing this issue since long. Please provide your feedback.

Thanks,
Jitesh
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Morgan Maguire, CEO Morgan Maguire, CEO
Hi Jitesh Dhuravala, DevIT Jitesh ,

I've been going back and forth with Rob Wiesenberg, Contegra Rob , and let's integrate this into a broader plan to deal with all our dtSearch issues. I'll post a separate message summarizing the plan going forward.

Thanks,

Morgan 
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Radomir Mladenovic, Contegra Radomir Mladenovic
Hi Jitesh Dhuravala, DevIT Jitesh , hard to answer your question about failing indexing without more info. In the index folder there should be a log file where there should be details about what went wrong. Maybe some index file was locked because file was in use (by search engine).
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Harsh Parikh, Tech Lead at DevIT Harsh Parikh, Tech Lead
Hi Rob Wiesenberg, Contegra Rob and Radomir Mladenovic, Contegra Radomir ,

Today again we have faced issue regarding DTSeacrh Scheduled Indexing Fail which Jitesh mentioned above.

Here, I have attached Fail Indexing Zip File. Please check and let us know if you will find something.

DTSearchFTSndexing.zip 42.4 KB • Download
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Radomir Mladenovic, Contegra Radomir Mladenovic
Hi Harsh,

There are no errors reported in the logs. I see that indexer run at 2am but it indexing completed without errors - the only strange thing is number of documents in index is zero.
Is the indexer properly setup? List of locations to index in the log is empty:

<toAdd>
IncludeFilters: [empty]
ExcludeFilters: [empty]
DirList: [empty]
Dir: ""
DirListName: ""
FileListName: ""
</toAdd>

Regards,
Radomir
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Harsh Parikh, Tech Lead at DevIT Harsh Parikh, Tech Lead
We have scheduled that Job using Dtsearch Desktop. If there is something wrong then indexing is not generated everyday.

But Don't know why after some days the job is failed.
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Rob Wiesenberg, Contegra Rob Wiesenberg
Harsh Parikh, Tech Lead at DevIT Harsh , We will take a look and let you know if we identify any issues in the files you provided. 
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