TOLOGIX - Infrastructure LawGuide (ILG)

Problems with automated emails

Assigned to
Melissa Cowell, General Manager at Industrial Melissa C. William Roberts, QA Manager at Industrial William R.
Notes
Further to the screenshots below, the logo and "click here" button are not displaying correctly:

MS Outlook:


Gmail:


Please ensure the appropriate updates are made to the emails templates.

It looks like the same issue has made it's way into the new ISLG as well:



Thanks,

Morgan

Comments & Events

Morgan Maguire, CEO
Looks good, Melissa Cowell, General Manager at Industrial Melissa . Could we also create the relevant user stories for the ISLG.

Thanks,

Morgan

cc: Naomi Joanis, UX Team Lead at Industrial Naomi  
Jitesh Dhuravala, DevIT
Hi Morgan Maguire, CEO Morgan and Melissa Cowell, General Manager at Industrial Melissa ,

We have requested html template for this to do's , Please provide inline style sheet html template in order to proper load html in email browser.

I have mentioned comment in target process as well.

Thanks,
Jitesh
Morgan Maguire, CEO
Hi Jitesh Dhuravala, DevIT Jitesh ,

It looks like Savannah Mitchell, Project Manager at Industrial Savannah is addressing this through Target Process.

Melissa Cowell, General Manager at Industrial Melissa and Naomi Joanis, UX Team Lead at Industrial Naomi , it looks like a user story was only created for ILG. Could you please ensure an equivalent user story is generated for ISLG, which is experiencing the same issues.

Thanks,

Morgan 
Morgan Maguire, CEO
Thanks Naomi Joanis, UX Team Lead at Industrial Naomi . I moved the user story into the backlog, because we'll need to get this issue resolved before launch.

Also, could you confirm whether a similar issue applies to automated emails through the subscriber site? Do we need to create a separate user story for this, Harsh Parikh, Tech Lead at DevIT Harsh , or will these all get resolved together? Note there are series of different email templates generated depending on the type of automated email. These were all developed when we created the new marketing site, and should be available. 

Thanks,

Morgan
Naomi Joanis, UX Team Lead at Industrial
Hi Morgan Maguire, CEO Morgan

From what I have seen in the subscriber site Notification emails for example, there is one display issue, that we have logged as a bug, and now is back in UAT (https://industrialagency.tpondemand.com/restui/board.aspx#page=board/5596457270758793748&appConfig=eyJhY2lkIjoiNEIyRDU0NTZFNkFEOUY1MUQwQzA5QzI5QjBBNjM1OTMifQ==&boardPopup=bug/17564).

If we see any other email display related issues we will log them as bugs as we see them. 

Thanks, 

Naomi
Morgan Maguire, CEO
Ok. Great. Thanks Naomi Joanis, UX Team Lead at Industrial Naomi .

Morgan 
Martin Laporte, CTO at Tologix
Martin Laporte completed this to-do.