Hi Morgan ,

We need to updated dtSearch on server where both ISLG and ILG applications are hosted. 

We don't want take any risk during your business tour. Hence, Please let us know when we will do this task ?

Understood Harsh ​. We'll address this next week. In the meantime, is there an issue with the ISLG FTS currently? We just had it fail during a demo.

Thanks,

Morgan

FTS just failed again. Please fix ASAP.

Hi Morgan ,

Currently, The DTSearch Job is running on server. Please wait for 10 to 15 minutes.

Hi Morgan ,

The DTSearch Job is completed on server. Now, You can check it. The FTS tool is working now.

Ok. Great. Back in business. Thanks Harsh ​.

Hi Harsh ​,

Given the issue we experienced today with the dtSearch indexing, we should change the time of the indexing to 4am North America Eastern Time. I've checked the analytics and this is the lowest usage hour.

Also, let's implement this along the the update next week.

Thanks,

Morgan

Hi Morgan ,

We have successfully updated the DTSearch version on server. It has been updated for both ISLG and ILG applications.

We have also changed the Indexing time on server. As per your above comment, we have set 4 AM North America Eastern Time.

Great. Thanks Harsh . All the searches on ISLG and ILG appear to be working well.

Note that I researched the daily dtSearch indexing reports for ISLG at 1AM North American Eastern Time. Will the timing of these change during the next cycle (i.e. tonight)?

Thanks,

Morgan

Hi Harsh and Anil ,

In addition to the above, is there a way to configure the dtSearch so that it doesn't disrupt the search for front-end users while it is indexing? For example, is there a way to make it so the index happens in the background while maintaining the old index on the front-end until the new index is ready. That way we could avoid the 10-15 minute disruption. Also, if could serve as a backup in the event that something goes wrong with the index, which would avoid some of the problems we've experienced in the past.

Thanks,

Morgan

Hi Morgan ,

We will think to do following steps :

1) Daily DTSearch Indexing Files will create in One seprate Folder 
2) After Completing DTSearch  Indexing , We can replace our old indexing folder files with new indexing files in same folder.

This replacing files process will hardly take 5 minutes.

Hope this is fine.

Hi Harsh ,

The works for me. However, does that mean we're manually intervening in an automated process? If so, we can implement this for the time being, but we should develop an automated solution for the new ISLG platform and ILG. I would like to avoid the possibility of issues arising, because of human error.

Morgan 

Hi Morgan ,

This will be fully automated process. By using window service programming, this copy past files process will be done.  No need to copy paste file by manually.

OK. Great. Thanks Harsh . Let's get things implemented as you've suggested then.

Morgan

Hi Morgan ,

We have developed automated Process and successfully run on www.islg.

Following steps will be run everyday :

1) Everyday DTSearch Indexing files will be created in New Folder at 4:00 AM North America Eastern time

2) Then After, those indexing files will be replaced with our existing files by automated process. This files replacing process will take maximum  2 minutes to replacing all files in our existing folder.

Perfect. Thanks Harsh .

I'll mark this to-do complete.

Morgan