TOLOGIX - ISLG Maintenance

Project dealing with all ongoing maintenance of the current ISLG application (www.investorstatelawguide.com and dev.investorstatelawguide.com).

PDF loading time problem

Assigned to
Harsh Parikh, Tech Lead at DevIT Harsh P. Jitesh Dhuravala, DevIT Jitesh D. William Roberts, QA Manager at Industrial William R.

Comments & Events

Paul Moon
Hi Harsh Parikh, Tech Lead at DevIT Harsh and Jitesh Dhuravala, DevIT Jitesh :

A user reported that ISLG live site is very slow for loading PDFs. It seems like the problem is mainly found in Subject Navigator and Article Citator. Both Irit and I tested as well on Chrome (regular and incognito).

Article Citator example: it takes over 20 seconds to load the PDF below
https://www.investorstatelawguide.com/ResearchTools/ArticleCitator?toc=content&id=201&cat=&subcat=&docid=1292&AgreementID=313&ProvCode=Art9.(3)&aaprovid=137163&sort=&agreementID=313&aaNodeID=&aaDisputeID=1584037&aa_docid=9695#aa9695


Subject Navigator example: it takes nearly 30 seconds to load the PDF below
https://www.investorstatelawguide.com/ResearchTools/SubjectNavigator?toc=content&id=50&kwList=26562,26816,42242,51463&exList=,&selectedNodeID=51463&search=&ci=51463&searchBranchLevel=#51463

Could you look into it and let me know when it is fixed?

Thanks,

Paul
Morgan Maguire, CEO
Thanks for reporting this Paul Moon Paul .

Jitesh Dhuravala, DevIT Jitesh and Ketan Sondarva, Technical Project Manager at DevIT Ketan , I know there's a lot on your plate, but please address this as a high priority, because these are our most popular tools, and the issues was reported by a user.

Thanks,

Morgan 
Morgan Maguire, CEO
Note that I have removed Ryan Knuth, Customer Support Manager at Industrial Ryan and added William Roberts, QA Manager at Industrial William to this to-do.

William Roberts, QA Manager at Industrial William typically Ryan Knuth, Customer Support Manager at Industrial Ryan would assist in providing following up testing when issues like this are reported and resolved by the development team. My understanding is that you'll be fulfilling this role going forward.

Thanks,

Morgan 
Morgan Maguire, CEO
Hi Paul Moon Paul ,

Could you confirm whether the issues above are still present on www.islg. I just checked the examples above, and they seems to loading fine.

Thanks,

Morgan
Paul Moon
Hi team:

It looks like both examples I have provided above have been resolved. I also tested a few more, and they seem fine. I'll mark this complete.

Thanks,

Paul
Paul Moon
Paul Moon completed this to-do.
Marysia Raptis
Hi Paul,

Will you advise the user.

Thanks,

MArysia