TOLOGIX - ISLG Maintenance

Project dealing with all ongoing maintenance of the current ISLG application (www.investorstatelawguide.com and dev.investorstatelawguide.com).

Problem with automated email for group manager created accounts

Assigned to
Harsh Parikh, Tech Lead at DevIT Harsh P. Jitesh Dhuravala, DevIT Jitesh D. Liam Murphy-Burke, Strategic Account Manager at ISLG Liam M. Ryan Knuth, Customer Support Manager at Industrial Ryan K.
Due on
Notes
Further to the video below, we are having problems with the automated emails that are supposed to be generated when user accounts are creating by group managers. When an account is created through the front-end group manager application, two automated emails are supposed to be sent:

  1. to the user to create login credentials and activate the account; and
  2. to subscription@investorstatelawguide.com showing that an account has been created with "pending" status.
It appears that the second email is not being sent, and then the first is not being sent to users from McDermott Will & Emery group: https://www.investorstatelawguide.com/Subscribers/Index?exp=2&group=686&status=-1&city=0&gid=686. Could you please investigate, and ensure that all the appropriate automated emails are being sent as required.


Comments & Events

Harsh Parikh, Tech Lead at DevIT
Hi Morgan Maguire, CEO Morgan ,

We have checked code and found that we don't set the second email (status change mail on  subscription@investorstatelawguide.com) for front-end side (Manage Profile).

We have updated the code and uploaded on dev.islg.

On dev.islg, I have created one new test user (Jitesh Dhuruvala) through front-end (Manage Profile link) using your credentials and received both mail successfully.

You also got the status mail of Jitesh Dhuruvala user on subscription@investorstatelawguide.com.

Following, I have attached Invitation mail screenshot.

 

Please check once again on dev.islg and confirm. If all OK then will migrate on www.islg.
Morgan Maguire, CEO
OK. Thanks Harsh Parikh, Tech Lead at DevIT Harsh . We'll run some tests on dev.islg, and confirm whether things are working as expected, and let you know.

Morgan 
Morgan Maguire, CEO
Hi Harsh Parikh, Tech Lead at DevIT Harsh ,

Everything appears to be working as expected. Both emails were successfully sent and received.

I'll schedule this for migration to www.islg on Tuesday.

Morgan 
Harsh Parikh, Tech Lead at DevIT
Hi Morgan Maguire, CEO Morgan ,

This task has migrated on www.islg. Please check and confirm.
Ryan Knuth, Customer Support Manager at Industrial
Thanks Harsh Parikh, Tech Lead at DevIT Harsh . I received an email as a new user. Morgan Maguire, CEO Morgan Please confirm if my Test user account state change email has been received by subscription@.

Thanks!

Ryan
Morgan Maguire, CEO
Hi Harsh Parikh, Tech Lead at DevIT Harsh and Ryan Knuth, Customer Support Manager at Industrial Ryan ,

The emails were successfully received by subscriptions@investorstatelawguide.com.  I'll mark this to-do complete.

Liam Murphy-Burke, Strategic Account Manager at ISLG Liam , please follow-up with the client to confirm that they have resolved the issue on their end.

Morgan 
Morgan Maguire, CEO
Morgan Maguire completed this to-do.