In addition to the issues above, there is also a display problem with the results (see screenshot): https://www.investorstatelawguide.com/ResearchTools/SubjectNavigator?toc=content&id=50&tab=r&search=foreseeable&searchType=boolean&stem=1&thes=&ftypo=1&fuzziness=1

image.png 258 KB • Download

Hi Morgan ,

I think it might be some DTsearch Indexing issue. We have tried to recreate the issue but its working fine on www.islg.

Please check and confirm.

Thank you, Harsh . I've confirmed it looks good now on www.islg, but this is the third time I believe we've had the "nodeId" issue come up. It's good that the indexing resolves it, but we'll need to investigate why this keeps occuring.

Ryan

Hi Harsh and Ryan ,

Yes, the issue is now resolved; however, as Ryan has pointed out, it would be good if we could identify the cause of this problem, and avoid it in the future, because it appears to be happening quite frequently.

Morgan

Harsh , we experienced this issue this morning during a demo. Please resolve ASAP. However, please ensure any fix doesn't interrupt or effect for the demo that we have today.

Morgan

Hello Morgan ,

This issue is resolved on www.islg for time being. We have figured out the root cause of this issue. This is because of a conflict in Index timings as there are many indexes configured. Tomorrow we will reconfigure time for this index and monitor for few days to make sure that the problem will not occur again.

OK. Thanks Anil . It worked on our next demo. So we're looking good. Thank you for the quick fix.

Morgan

Hi Morgan ,

We have reconfigured the indexing time of Subject Navigator tool on www.islg for resolve above issue . 

We will still monitor this issue for one week.

Ok. Thanks Harsh . We will continue to monitor things on our end as well.

Morgan