Hi Morgan ,

The migration from dev.islg to www.islg for notification mail is pending. We will migrate this on next Monday.

OK. Thanks Harsh .

Subash take note that you may need to monitor what accounts are created through the admin site.

Thanks,

Morgan

Hi Morgan ,

We have migrated status notification task on www.islg. Please check and let us know the feedback.

Thanks Harsh . I'll marking this to-do complete.

Subash , the issue should now be resolved, but please continue to monitor the problem closely over the next week, and let me know if further problems arise.

Thanks,

Morgan

Okay noted.

Hi Harsh ,

I've reactivated this to-do, because there we had another example overnight where a notification of a trial request was never sent to subscriptions@investorstatelawguide.com: https://www.investorstatelawguide.com/subscribers/AddUser?id=4281&group=0&status=-1&city=0. I'm guessing this issue is related to the issue described here:  Integrate new trial account request and password management system - PENDING MIGRATION - TOLOGIX - ISLG Maintenance, and something is interfering with automated emails sent to the investorstatelawguide.com domain.

Thanks,

Morgan

Hello Morgan and Ryan ,

We investigated this issue and found that there is some issue from email provider as we are getting all the automated emails on Gmail.com accounts but not on investorstatelawguide.com or devitpl.com domains. We have sent an email to Carbon60 support to look into this.

Great, thanks for submitting the ticket with Carbon60 Anil .

Hi Anil and Ryan ,

I ran a couple tests, and appears the issue has been resolved by Carbon 60 and Mike at Inline. However, could you run some test as well to confirm.

Thanks,

Morgan