TOLOGIX - ISLG Maintenance

Project dealing with all ongoing maintenance of the current ISLG application (www.investorstatelawguide.com and dev.investorstatelawguide.com).

Short title not displayed properly

Assigned to
Anil Vaghela Anil V. Harsh Parikh, Tech Lead at DevIT Harsh P.

Comments & Events

Paul Moon
Hi Anil and Harsh:

I came across this issue when I was searching for a case in subject navigator (look at the bottom of the capture for two entries with no short title).

https://www.investorstatelawguide.com/ResearchTools/SubjectNavigator?toc=content&id=50&tab=r&search=Energoalians+v.+Moldova&searchType=boolean&stem=1&thes=&ftypo=1&fuzziness=1


However, when I click on those entries, they appear fine.

https://www.investorstatelawguide.com/ResearchTools/SubjectNavigator?toc=content&id=50&kwList=33090,53612,53613,56068,56069&search=Energoalians%20v.%20Moldova&ci=56069#56069

Morgan thought this issue was present on the live site when in fact it was on the dev site a few weeks ago. Now, it is an issue on the live site.

Also, "ISLG - Agreement Navigator (**WIP**)" should not appear on the live site (it is the master head on the admin site).

https://www.investorstatelawguide.com/ResearchTools/SubjectNavigator?toc=content&id=50&tab=r&search=Energoalians+v.+Moldova&searchType=boolean&stem=1&thes=&ftypo=1&fuzziness=1

Thanks,

Paul
Ryan Knuth, Customer Support Manager at Industrial
Hi all,

I've taken a look on both dev & www and it looks OK to me now as well. Could it have been an indexing issue at first?

Ryan
Morgan Maguire, CEO
Thanks Harsh Parikh, Tech Lead at DevIT Harsh and Ryan Knuth, Customer Support Manager at Industrial Ryan .

Paul Moon Paul , could you confirm whether the issue is resolved.

Morgan 
Paul Moon
Hi everyone:

The issue is resolved now. 

Thank you,

Paul
Paul Moon
Paul Moon completed this to-do.
Paul Moon
Paul Moon re-opened this to-do.
Paul Moon
Hi Harsh:

I am re-opening this item as I see the problem again on the live site as shown below

https://www.investorstatelawguide.com/ResearchTools/SubjectNavigator?toc=content&id=50&tab=r&search=Pey+Casado+v.+Chile+I&searchType=boolean&stem=1&thes=&ftypo=1&fuzziness=1


Similar to my previous report, everything appears fine once I click on each entry and on the admin site. The error occurs when I search by short title ("Pey Casado v. Chile I") under Subject Navigator.

Thanks,

Paul
Paul Moon
Harsh Parikh, Tech Lead at DevIT
Hi Paul Moon Paul ,

We have checked this issue whole day at regular interval and it is working fine. We will still monitoring this and will get back to you soon.

Paul Moon Paul , Could you please tell us that approx time when you got this issue ? so, we will check that any Indexing/SQL job is running or not on particular that time.
Paul Moon
Hi Harsh:

I think it was around 9 a.m. Vancouver time yesterday when I had this issue. Yes, it seems fine now, but the same was the case when I reported the problem the previous time. 

I'll keep the item open until you confirm whether the Indexing/SQL job was running at that time.

Thanks,

Paul
Harsh Parikh, Tech Lead at DevIT
Hi Paul Moon Paul ,

There is no Indexing/SQL job running at 9:00 AM Vancouver time. Today, We are also monitoring this issue at regular interval but it is working fine.

Please check it again and let us know the feedback.
Paul Moon
Hi Harsh:

It seems to work fine now. I'll mark this item as complete.

Thank,

Paul
Paul Moon
Paul Moon completed this to-do.