TOLOGIX - Infrastructure LawGuide (ILG)

Problems with Document Comparison tool

Assigned to
Anil Vaghela Anil V. Ryan Knuth, Customer Support Manager at Industrial Ryan K. Stefanie Gibson, UX Researcher at Industrial Stefanie G.
Notes
Further to the video below, I found the following issues with the document comparison tool:
  • separate "Compare Document" and "Clear All" from scrollable portion of comparison tab when on initial results page.
  • At document comparison view, minimize details on documents, which can be opened through accordion dropdown.
  • Make "view tagged" the default view when documents comparison is loaded 
  • Fix error with "view tagged" view
  • When the opening "view full text", automatically load the first highlight
  • Scrolling arrows should be grayed out or suppressed when all documents are visible within the browser window  

Comments & Events

Morgan Maguire, CEO
Hi Stefanie Gibson, UX Researcher at Industrial Stefanie ,

Please provide your input where necessary on the requests above.

Thanks,

Morgan
Stefanie Gibson, UX Researcher at Industrial
Hey Morgan Maguire, CEO Morgan
This all sounds good to me. 

Here are a few suggestions based on this: 
  • I think we should do the document details expand in a similar way that we're doing the new "expand all" for browsing the tags (see image) 
  • We should move document details above the highlights or full text selections as these directly impact the document and not the document details (see image)
  • I think we should get a bit more consistent with the terms we use... Why don't we try Tagged Highlights here (instead of having tagged and then highlights). Note, we should still maintain the label Tagged Excerpts.  
  • I'd show a count with the arrow navigation i.e., 1 of 20 



The only change I'd love to see to document listing is to add a drag icon - we have no visual indication that these are draggable elements... perhaps something like so:
Morgan Maguire, CEO
All Stefanie Gibson, UX Researcher at Industrial Stefanie 's suggestion look good to me. Anil Vaghela Anil , please add them to the requirements for this to-do.

Thanks,

Morgan 
Anil Vaghela
Ok Thanks Stefanie Gibson, UX Researcher at Industrial Stefanie   and Morgan Maguire, CEO Morgan ,

We will do all above changes and let you know.
Morgan Maguire, CEO
Great. Thanks Anil Vaghela Anil .

Morgan 
Stefanie Gibson, UX Researcher at Industrial
Just for consistency, we should make sure that viewing the entire document follows the same changes outlined above as well with regards to Tagged Highlights. The excerpt refers only to the user viewing only the tagged portion of the document. 
Anil Vaghela
Hello Morgan Maguire, CEO Morgan and Stefanie Gibson, UX Researcher at Industrial Stefanie ,

JFYI: We are in progress with this task. Only few things are pending, we will let you know for review once all points will be completed.
Morgan Maguire, CEO
Great. Thanks Anil Vaghela Anil .

Morgan 
Anil Vaghela
Hello Morgan Maguire, CEO Morgan and Stefanie Gibson, UX Researcher at Industrial Stefanie ,

All above changes/issues are uploaded on p3lg. Please check once and let us know your feedback.
Stefanie Gibson, UX Researcher at Industrial
Hey Anil Vaghela Anil , I don't know if the comparison tool is working correctly right now. When I compared documents the tagged highlights wasn't loading but when I opened view entire document, I can see that there is indeed a tag in the document. Other than that, I think it's looking good so far. 
Anil Vaghela
Hello Stefanie Gibson, UX Researcher at Industrial Stefanie ,

Please clear your browser cache and check again.
Anil Vaghela
Hello Stefanie Gibson, UX Researcher at Industrial Stefanie ,

Can you provide steps or video of your above searching scenario because we are not able to produce above issue.
Morgan Maguire, CEO
Hi Stefanie Gibson, UX Researcher at Industrial Stefanie and Anil Vaghela Anil ,

I'm not able to reproduce the issue Stefanie Gibson, UX Researcher at Industrial Stefanie is experiencing either. The number of results are displaying correct for me.

Morgan

 
Anil Vaghela
Hello Stefanie Gibson, UX Researcher at Industrial Stefanie ,

Can you check this in another browser and confirm. Looks like this is caching issue.
Stefanie Gibson, UX Researcher at Industrial
Hey Anil Vaghela Anil ,
I'm not sure - I just tried in Safari and it's still the same thing. I am clearing my cache. Just to be clear, what I'm seeing is that the documents are not open when I arrive on the page...perhaps that is what you wanted. 
Morgan Maguire, CEO
OK. If that's the issue, I'm seeing the same thing. Let's change this so that Tagged Highlights are automatically displayed by default when the user opens the document comparison page. However, if this will cause slow down issues, let's leave things as is.

Thanks,

Morgan
Anil Vaghela
Hello Morgan Maguire, CEO Morgan ,

This may create performance issue when there are multiple files to compare. Please suggest.
Morgan Maguire, CEO
Ok. Keep things as is for now then (i.e. don't load the excerpts until the user selects them manually). I'll mark this to-do complete, and we can revisit this issue at a later date if necessary.

Morgan
Morgan Maguire, CEO
Morgan Maguire completed this to-do.
Anil Vaghela
Hello Morgan Maguire, CEO Morgan and Stefanie Gibson, UX Researcher at Industrial Stefanie ,

We did few changes so that the documents can remain opened by default in comparison window. This will take a little more time to load. Can you please check and feedback?
Morgan Maguire, CEO
Hi Anil Vaghela Anil ,

If we're going to integrate automatic loading, please ensure the excerpts are displayed by default, not the full text.

Thanks,

Morgan
Anil Vaghela
Hello Morgan Maguire, CEO Morgan ,

We have implemented above change on p3lg. Please check and feedback.
Morgan Maguire, CEO
Looks good Anil Vaghela Anil . Marking this to-do complete.

Morgan