TOLOGIX - ISLG App Rebuild

2 hour timeout window

Assigned to
Harsh Parikh, Tech Lead at DevIT Harsh P. Ketan Sondarva, Technical Project Manager at DevIT Ketan S.
Notes
Hi Harsh Parikh, Tech Lead at DevIT Harsh ,

Further to comments here: ISLG Team Feedback - Fix Immediately - TOLOGIX - ISLG App Rebuild, could you please confirm when the 2 hour timeout window implemented. We are getting complaints for our legal analysts that the issue is still not resolved.

Thanks,

Morgan

cc: Paul Moon Paul  

Comments & Events

Harsh Parikh, Tech Lead at DevIT
Hi Morgan Maguire, CEO Morgan ​,

We are working on this. Actually, it is working in our local environment but on server it is not working. we need to do some r&d for this what causes occur on server.

will try to complete before end of this week.
Morgan Maguire, CEO
Ok. Thanks Harsh Parikh, Tech Lead at DevIT Harsh .

Note that this is a high priority item, because it could result in lost work by our legal analysts, so please resolve as soon as possible.

Thanks,

Morgan
Harsh Parikh, Tech Lead at DevIT
Hi Morgan Maguire, CEO Morgan ,

We did change for rebuild.islg on server. We tested this thing. For example, We click on dispute entry and stay on same page near about 1 hour 50 min without do anything and then click on text box or add another link and it works.

System does not throw back me to login page. Please check on your end let us know the feedback.
Morgan Maguire, CEO
Great. Thanks Harsh Parikh, Tech Lead at DevIT Harsh .

Paul Moon Paul , let us know if this issue is resolved.

Thanks,

Morgan
Paul Moon
Hi Harsh Parikh, Tech Lead at DevIT Harsh :

I can confirm that I haven't been logged out for about an hour and a half.

Thanks,

Paul
Paul Moon
Paul Moon completed this to-do.
Paul Moon
Paul Moon re-opened this to-do.
Paul Moon
Hi Harsh Parikh, Tech Lead at DevIT Harsh :

I am getting logged out of app.islg admin site after 70 minutes of inactivity. Could you look into it and make sure that the 2-hour timeout window is implemented on app.islg admin site?

Thanks,

Paul
Harsh Parikh, Tech Lead at DevIT
Hi Paul Moon Paul ,

We have implemented 2-hour timeout window is implemented on app.islg admin site.

Please check and confirm.
Paul Moon
Hi Harsh Parikh, Tech Lead at DevIT Harsh :

It seems to have been fixed, thank you.

Paul
Paul Moon
Paul Moon completed this to-do.