✔ 2 hour timeout window
Completed by Paul M.
- Assigned to
-
Harsh P.
Ketan S.
- Notes
-
Hi
,
Harsh
Further to comments here: ISLG Team Feedback - Fix Immediately - TOLOGIX - ISLG App Rebuild, could you please confirm when the 2 hour timeout window implemented. We are getting complaints for our legal analysts that the issue is still not resolved.
Thanks,
Morgan
cc:
Paul
We are working on this. Actually, it is working in our local environment but on server it is not working. we need to do some r&d for this what causes occur on server.
will try to complete before end of this week.
Note that this is a high priority item, because it could result in lost work by our legal analysts, so please resolve as soon as possible.
Thanks,
Morgan
We did change for rebuild.islg on server. We tested this thing. For example, We click on dispute entry and stay on same page near about 1 hour 50 min without do anything and then click on text box or add another link and it works.
System does not throw back me to login page. Please check on your end let us know the feedback.
Thanks,
Morgan
I can confirm that I haven't been logged out for about an hour and a half.
Thanks,
Paul
I am getting logged out of app.islg admin site after 70 minutes of inactivity. Could you look into it and make sure that the 2-hour timeout window is implemented on app.islg admin site?
Thanks,
Paul
We have implemented 2-hour timeout window is implemented on app.islg admin site.
Please check and confirm.
It seems to have been fixed, thank you.
Paul