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TOLOGIX - ISLG App Rebuild

Laura Mindorff, COO at IndustrialHarsh Parikh, Tech Lead at DevITMelissa Cowell, General Manager at IndustrialHiren PatelMonica Martinez, MonolabMarysia RaptisPaul MoonIrit WeinfeldPatrick Harris, Web Designer at IndustrialPiyush Kanpariya, DevITRob Wiesenberg, ContegraRadomir Mladenovic, ContegraKetan Sondarva, Technical Project Manager at DevITStephanie Ducasse, Web Developer at IndustrialAkash Buch +16 others
From the list: Unplanned/Critical Tasks

✔ app.islg Admin Site Issue

Nafiseh A. added this on
Completed by Nafiseh A.
Assigned to
Martin Laporte, CTO at Tologix Martin L.
Notes
Good morning Martin Laporte, CTO at Tologix Martin ,
 
As you see in the video, and as reported by one of our analysts, we are not currently able to save changes when updating disputes on app.islg. Each time we try to save changes to a dispute, the site takes us out and we have to log in again. 

The same issue exists on staging:
app.islg issue (staging).MP4 3.77 MB • Download


Could you please look into it?
 
Thanks,
 
Nafiseh

CC Paul Moon Paul Irit Weinfeld Irit  

Comments & Events

Martin Laporte, CTO at Tologix Martin Laporte, CTO
Hi Nafiseh Arghandehpour, Legal Content Manager at ISLG Nafiseh ,

The issue has been resolved. We did update both app.islg and staging.islg earlier today, but forgot to restart the IIS service on the app server for both instances.

Harsh Parikh, Tech Lead at DevIT Harsh performed a service restart and the issue should now be fully resolved.

Thanks,
-Martin

CC: Paul Moon Paul Irit Weinfeld Irit  
Notified 4 people
Nafiseh Arghandehpour, Legal Content Manager at ISLG Nafiseh Arghandehpour, Legal Content Manager
Hi Martin Laporte, CTO at Tologix Martin ,

I just wanted to confirm that the issue is now resolved.

Thanks,

Nafiseh
Notified 4 people
Nafiseh Arghandehpour, Legal Content Manager at ISLG
Nafiseh Arghandehpour completed this to-do.