✔ HIGH PRIORITY - Problem with accessing documents from marketing site document library
Completed by Morgan M.
- Assigned to
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Harsh P.
- Notes
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Further to the video below, I am getting presented with a 404 error when attempting to access document through the document library via the marketing site: https://app.investorstatelawguide.com/Error/404
Please ensure this resolved on app.islg as soon as possible.
This was discovered during a product demo today, please ensure this is resolved as a high priority.
Thanks,
Morgan
This issue is resolved on both app.islg and staging.islg. Please check and confirm.
What was the cause of the issue??
Thanks,
--Martin
There was a bug while we converted Id to encrypted id to make URL. so the URL was not going to generate and it throws error.
Further to the video below, we're still getting the 404 errors in the document library for certain documents.
Thanks,
Morgan
In above video the document is PDF only document and it contains the following PDF in database.
DOCUMENT IS NOT PUBLICLY AVAILABLE.pdf
This test file haven't in our app.islg's folder. Hence, this redirect to 404 page. We have put this file in our folder and now it is open on app.islg
Morgan