Hi Harsh :

Whenever we review HTML tags, the bubble or the line that shows the details of each tag is taking increasingly longer to load. As the video shows, it takes anywhere between 7-40 seconds to open up the bubble/line. It wasn't this slow earlier this week, but as we tag more dispute documents, the speed seems to be getting slower.

Tag bubble takes a long time to load (19-Mar-21).mp4 2.79 MB • Download

 
Please bring the speed back to 1-2 seconds like how tag options get displayed whenever a user highlights HTML.

Thanks,

Paul

Hi Harsh ​ and Ketan ​,

Please ensure this gets resolved before the last deployment to app.islg next week. This kind of issue will really bog down the the content team.

Thanks,

Morgan

Hi Paul ,

Please provide UIN number of dispute document which you shown in video.

Hi Harsh :

The video shows IC/0417/05, but the problem was worse for UN/0147/07 and UN/0259/01.

Thanks,

Paul

Hi Paul ,

We have improved the performance on app.islg to open modal popup when you click on bubble or line.

Please check and confirm.

Thanks, Harsh .

Katrina and Nafiseh : could you check your respective dispute documents you were working on and see if the bubble/line is more responsive to the level you're comfortable working with?

Thanks,

Paul

Hi Paul and Harsh ,

Yes, the bubble/line is more responsive now.

Thanks,

Nafiseh

Hi Paul and Harsh ,

The tags have been noticeably more responsive this morning. 

Thanks,

Katrina