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From the list: Post-launch issues

✔ Loading time issue - retrieving jurisprudence references

Katrina L. added this on Apr 12, 2021
Completed Apr 21, 2021 by Paul M.

Assigned to: Harsh P.
Notes: Hello,

I am experiencing a loading time issue when making tags for the jurisprudence citator. After creating a few tags, the JC tags increasingly longer to retrieve the case I am trying to reference. The loading time can range from twenty seconds or until the page becomes unresponsive.

In the video below, I am tagging case UN-101-14 and I am trying to reference NU/00843.

Loading issue - Retrieving case references in JC.mp4 876 KB • Download

Thank you,

Katrina

Comments & Events

Morgan Maguire, CEO

Harsh

,

I'm assigning this to-do and the other related to-do:Jurisprudence citator tags not saving properly - TOLOGIX - ISLG App Rebuild as priority 7 and 8, which is the highest priority for to-do's that have not been started. Because this is preventing

Katrina

from performing her work, please get these resolved as soon as possible within app.islg.

Thanks,

Morgan

Apr 13, 2021 at 12:14 AM Notified 3 people

Harsh Parikh, Tech Lead

Morgan

and

Katrina

,

We have deployed this change on staging.islg. Could you please check and provide your feedback.

If it will be OK then will deploy on app.islg by next early week.

Apr 21, 2021 at 8:48 AM Notified 3 people

Morgan Maguire, CEO

Great. Thanks

Harsh

Paul

, would it be possible for you or

Nafiseh

to run tests on staging.islg to see if the changes made have improved performance of the loading issues described above? Note we'll want to ensure we do a pretty thorough test to confirm there are no regression issues before we deploy things to app.islg.

Thanks,

Morgan

Apr 21, 2021 at 1:10 PM Notified 4 people

Paul Moon

Morgan

:

I'll coordinate with

Nafiseh

and report back.

Thanks,

Paul

Apr 21, 2021 at 4:09 PM Notified 5 people

Nafiseh Arghandehpour, Legal Content Manager

Sure,

Morgan

.

Thanks,

Paul

. Please let me know how I can help with running tests on staging.islg.

Nafiseh

Apr 21, 2021 at 4:23 PM Notified 5 people

Morgan Maguire, CEO

Great. Thanks

Paul

. Much appreciated.

Morgan

Apr 21, 2021 at 5:34 PM Notified 5 people

Paul Moon

Upon further examination of the initial video above, NU/00843 isn't a great example, since Non-Investment Dispute Documents aren't currently searchable under Quick Links (Re: Non-Investment Dispute Documents not appearing under Document Reference Quick Links - TOLOGIX - ISLG App Rebuild).

Nafiseh

tested a fictitious document IC/0017/5555 on staging.islg, and Quick Links are working well for existing Dispute Documents.

Thanks,

Paul

Apr 21, 2021 at 10:42 PM Notified 5 people

Morgan Maguire, CEO

Paul

,

Thanks for the feedback above, but is this a change from how the Quicklinks currently perform in app.islg? I'm concerned that we're getting off-track from the initial problem we're trying to resolve in this to-do. If this is a new issue, let's get this submitted as new to-do in the Triage List.

Thanks,

Morgan

Apr 21, 2021 at 11:21 PM Notified 5 people

Paul Moon

Morgan

:

The two problems I've reported are different from

Katrina

's initial issue and exist on both staging.islg, as well as app.islg.

I understand your comment re: getting off-track; I'll revise my post above and post a new item to be triaged.

Thanks,

Paul

Apr 21, 2021 at 11:31 PM Notified 5 people

Paul Moon completed this to-do.

Apr 21, 2021 at 11:32 PM

Morgan Maguire, CEO

Thanks

Paul

Harsh

, please migration this item to app.islg during the next deployment window.

Thanks,

Morgan

Apr 21, 2021 at 11:39 PM Notified 5 people