Hi Melissa and Naomi ,

Could you confirm whether the requirements I've outlined above are beyond what is currently setup with the Followed Topics feature. I understand that Followed Topics for People, Organizations and Countries is not available, because we haven't completed the Followed Topics feature within ISLG Report, but I want to confirm that there isn't a regression issue when following a Dispute or Treaty/Arbitration Rules.

Post-launch, we'll want to make it a priority for us to implement the requirements above.

Also, please note the bug in Followed Topics for Treaties and Arbitration Rules:

image.png 148 KB • Download

Thanks,

Morgan

Hi Morgan ,

Both of the above scenarios are expected behaviour for following a dispute and being notified of a change on the dispute record, and also being notified when your followed treaty/rule is applicable to a dispute.

Maybe Harsh  could explain what is happening, if there is a bug across the whole of notifications feature?

Ok. Thanks Naomi .

Harsh , I've added this to this list here: Re: 2021-03-25 08.19.13 Weekly Tologix-DevIT-Industrial Meeting 81175607260.mp4 - TOLOGIX - ISLG App Rebuild. Let's ensure we don't have a systemic bug across the Followed Topic feature.

Thanks,

Morgan 

Hi Morgan ,

The issue is resolved and you will receive a dispute Notification. Please see attached video.

AR_Point.mp4 9.23 MB • Download

Treaty_Point.mp4 8.49 MB • Download

Ok. Great. Thanks Darsh ​. Because the deployment is in app.islg, and we can't modify any content for testing purposes. We'll wait until the changes are deployed on staging.islg before thuroughly testing everything.

Thanks,

Morgan

Hi Harsh ,

Just confirming whether the updates to the Followed Topics features have been implemented on staging.islg so that Naomi can perform testing to confirm on the issues with these features are resolved.

Thanks,

Morgan

Hi Morgan ,

Today, We are deploying following 3 tasks on app.islg. Once deployment is done on app.islg then tomorrow will sync app.islg and staging.islg.

Once syncing process will be done then Naomi can test on staging.islg.

I will update you once it will be done.

Ok. Great. Sounds good, Harsh ​.

Thanks,

Morgan

Hi Morgan ,

Today, We have synced staging.islg same as app.islg.

Great. Thanks Harsh .

Naomi , now that all the features concerning Followed Topics are deployed on staging.islg. Could you please perform a round of UAT on the relevant features to confirm that everything is setup a working as required.

Thanks,

Morgan

Hi Morgan , 

I've completed a round of testing on this feature and found most followed topics are working as expected, but there seem to be two items that aren't working and one I'm highlighting that was never developed but may want to be revisited post-launch to implement when we implement the followed topic in ISLG reports.

Let me know if I should log any bugs in TargetProcess or if mentioning them through here is clear enough. 

Thanks, 

Naomi

Hi Harsh ,

As discussed, please determine how easily we can resolved the issues above. Issue #1 and #3 are a higher priority, but issue #2 can be resolved at a later date if will require significant development work.

Thanks,

Morgan

Hi Harsh , 

Here is the video related to item #1 on the list:

Screen Recording 2021-04-15 at 5.57.02 PM.mov 27.3 MB • Download

I retested #3 and it is working for me so I think that was a mistake on my end. 

Thanks, 

Naomi

Hi Harsh :

There is a problem with email notifications of my followed topics as shown in the video. I received over 70 emails notifying me of the same update.

My Followed Topics email notifications (19-Apr-21).mp4 4.45 MB • Download

Thanks,

Paul

Hi Harsh ,

Further to Paul 's issue above, it appears he's receiving multiple emails from the same notification. Note in the examples Paul has highlighted above, there was only 1 in-app notification, but he has been receiving an email notification every few minutes from system ever since. Could you please investigate and get this resolved as a high priority in the app.islg, because this could be affecting subscribers as well.

Naomi , is this something you've experienced with any of your testing? 

Thanks,

Morgan

Hi Morgan ,

No I didn't experience this when testing it last week on staging.

image.png 64.9 KB • Download

I received one email per notification/followed topic.

OK. Thanks Naomi .

Harsh , I'm not sure what is causing the issues Paul , but let's investigate and resolve as a priority.
 
Thanks,

Morgan 

Hi Harsh ,

Just following-up on the issues reported above, could you provide an update on whether we'll be able to get this resolved as a high priority bug. As mentioned, I'm concerned that subscriber may be experiencing a similar issue.

Thanks,

Morgan

Hi Morgan ,

Today, We will complete the development of our 1st Priority task. so once it will be done then will switch to this task.

We will let you know once it will be done.

Ok. Sounds good, Harsh .

Morgan

Hi Naomi ,

As per your attached video on 16th April for 1st item has been resolved on staging.islg. Please check and confirm.

Regarding Paul issue for multiple mail, We are not able to find the issue as it is working properly. Naomi , Could you please check Paul issue as well.

The Criteria is if you followed any dispute and if any admin user anytime click on Save & Draft or Save & Exit then you will get notification for same dispute. 

Hi Harsh , 

I've checked for that issue and I'm still not receiving a notification for a new dispute document added to a followed dispute. 

I've checked this on staging with the same dispute that is shown in the above video. 

Please let me know how you think I should proceed here. 

Thanks, 

Naomi

Thanks Naomi .

Paul , could you confirm whether the email issue is still occurring? Also, could you provide the name of dispute you're planning to publish content on this week, and then I can setup a test as well?
 
Thanks,

Morgan 

Hi Morgan :

I turned off the email notification after reporting the issue, so I am not getting bombarded with repeated emails. We will be releasing a new court judgment for Hulley Enterprises v. Russia (UN/0039), so you can use that dispute as an example. 

Thanks,

Paul

Ok. Thanks Paul . I've followed the following: app.investorstatelawguide.com/DisputeDocuments?dis=FF1nZLuLu-0=. Let me know when you publish content on this dispute.

Also, do you mind turning the email notification on for the topic you had trouble with above to confirm whether it is still triggering the emails?

Morgan

Hi Morgan :

I published UN/0039/54.

I turned on the email notification that bombarded me, but I get the emails again as shown below while UN/0039/54 refers to neither Hydro v. Albania nor Funnekotter v. Zimbabwe.

image.png 15 KB • Download

Thanks,

Paul

Ok. Thanks Paul ​.

Harsh ​, is there a way for you to access Paul ​'s account and determine why this keeps happening with these notifications.

Also, note that I just received a notification for Hulley Enterprises v. Russia and it appeared to work as expected.

Morgan

Hi Naomi ,

Could you please check with follow new dispute and then again publish the dispute document under same dispute on staging.islg.

Hi Harsh , 

I tested this and I did receive a notification for a newly added dispute document under a different dispute. I also at the same time received the notification for the previous dispute I tried to test for yesterday.. I'm not sure why it was delayed?

Thanks, 

Naomi

Hi Paul ,

Further to Harsh 's instructions below, could you remove the notifications that are causing problems and then add new ones that will be published this week to see if the issue occurs again.

Thanks,

Morgan

Hi Morgan :

On staging.islg, I followed UN/0041 Veteran Petroleum and published a document. I correctly received one email notification.

On app.islg, I followed UN/0040 Yukos Universal and published a document. I correctly received one email notification.

It appears the issue is confined to Hydro v. Albania and Funnekotter v. Zimbabwe.

Thanks,

Paul

Ok. Thanks Paul ​.

Do we have any content for Hydro v. Albania and Funnekotter v. Zimbabwe that we'll publishing any time soon. If so, we could delete your current Followed Topics, add them back and see if that resolves the issue.

Morgan

Hi Morgan :

We don't have any new content for Hydro v. Albania and Funnekotter v. Zimbabwe, but I ran the following test on app.islg.

I deleted existing Followed Topics and added them back. I followed Hydro v. Albania as a Dispute and Funnekotter v. Zimbabwe Award 22 April 2009 as a Dispute Document. Once I created draft and published Hydro v. Albania Annulment Decision (IC/0249/07), I received one notification; the problem is no longer present.

However, once I created draft and published  Funnekotter v. Zimbabwe Award 22 April 2009 (IC/0098/01), I do not get any notification. It looks like Following a topic at the dispute level works, but not at the Dispute Document level. 

Paul

Ok. Thanks Paul . Could you provide a screenshot and URL (use the Copy Location function) to indicate exactly where you followed the topic that didn't produce the notification. 

Morgan

Hi Morgan :

I clicked on "Follow Topic" at the bottom of the screen.
app.investorstatelawguide.com/DisputeDocuments?dis=SMkVixkiOgY=&doc=g8uT1uDFbFI=

image.png 113 KB • Download

Ok. Thanks Paul .

Harsh , could you please look into why Paul is not getting a notification when publishing a new version of IC/0098/01 when he is following that document here: https://app.investorstatelawguide.com/DisputeDocuments?dis=SMkVixkiOgY=&doc=g8uT1uDFbFI=.

Thanks,

Morgan

Hi Paul ,

Could you please provide video that in which scenario you are not able to getting notification on staging.islg ?

We tried from our end to followed the Dispute Document and published the draft version and we get notification.

Hi Harsh :

I recorded what I described above on staging.islg.

Follow Topic IC-0098-01 on staging.islg (7-May-21).mp4 7.08 MB • Download

Hi Harsh ,

Following-up on Paul 's video above, note that publishing these changes to IC/0098/01 on staging.islg did create notifications within the Dashboard: https://staging.investorstatelawguide.com/Dashboard

image.png 214 KB • Download

Therefore, I would expect because  Paul  followed that document within Followed Topic, he would have received a notification.

Morgan

Hi  Paul ,

As per requirement, you can not get dispute document notification when you just published the dispute document.

For Followed Dispute Document, as per requirement if that dispute document using in JC tool and then you published the document then you will get notification.

Naomi , Please clarify to Paul   for above video.

Hi Naomi :

When I follow a dispute document, not a dispute, do I get a notification only if there is a change to its analysis list (citator entries or SN entries)? 

If that is the case, I'll mark this complete once you confirm.

Thanks,

Paul

Hi Paul , 

There is no notification for a change in the dispute document record fields like there is for disputes. You would get a notification when there has been analysis performed, like SN entries for example. 

I think you can likely mark this complete in this case. 

Thanks, 

Naomi

Thanks for confirming, Naomi .

Morgan : all my issues are resolved, but I'll let you mark this complete in case there is anything outstanding from your initial request.

Paul

Ok. Great. Marking to-do complete.

Harsh , could you please deploy the latest changes to app.islg during the next deployment window.

Thanks,

Morgan

Hi Morgan ,

Could you please complete this task and will deploy this on next Tuesday.