TOLOGIX - ISLG App Rebuild

Problem with exporting Dispute master list on admin site

Assigned to
Harsh Parikh, Tech Lead at DevIT Harsh P.
Notes
Further to the video below, an error message is getting generated when attempting to export a report of "All fields" from the Dispute master list.


Comments & Events

Harsh Parikh, Tech Lead at DevIT
Hi Morgan Maguire, CEO Morgan ,

We checked this issue and found that due to all dispute record approx. 1300 and one record approx. 100 Field. 

Due to this reason, query is taking so much time to run and going to infinite loop.

Can we take only only few dispute fields while we export all data. We also need to apply same thing for Dispute Document. ?

Please confirm
Morgan Maguire, CEO
Hi Harsh Parikh, Tech Lead at DevIT Harsh ,

I think we need to figure out a way to make this export work. There will be instances where we need to pull the entire master list. These types of exports are pretty common in CRM systems, perhaps you could do some R&D on this issue. Also, we'll probably want to ensure we come up with a way to generate these large export lists for the purpose of download reports from ISLG reports on the Subscriber side, which could get very large.

Thanks,

Morgan
Paul Moon
DevOps 263
Irit Weinfeld
Hi Paul Moon Paul ,

An error message is still getting generated when attempting to export a report of "All fields" from the Dispute master list.

In my opinion, this can remain low priority on DevOps. 
Paul Moon
Ok, we'll keep the DevOps item. 
Paul Moon
Consider showing download progress if the requested all fields report has a lot of data.
Martin Laporte, CTO at Tologix
We decided to create a weekly scheduled job, which will produce an Excel spreadsheet.

The "Export --> All Fields" button will pull the latest generated Excel report.