Hi
Paul
, it looks like this is more than a display issue, i.e.: there are 2 entries in the database with the same UIN. Obviously this should not happen, and we have safety checks in place to avoid this scenario. Were you the one who added "Test Dispute v. Country A"? Do you remember the steps you took to add it?
Hi
Harsh
and
Piyush
, per our discussion today, please provide all details you can find on the "Test Dispute v. Country A" record (who added it, when it was added, etc.).
Thanks, -Martin
Notified 3 people
Paul Moon
Hi
Martin
:
Yes, I was the one who added "Test Dispute v. Country A" via "+Add Dispute" while drafting HTML directly. I had to delete "Test Dispute v. Country A" after I recorded a video, but please try on staging.islg.
Thanks,
Paul
Notified 4 people
Martin Laporte,CTO
Hi
Ujjaval
,
Can you test the "+Add Dispute" feature tomorrow on Staging, and try to replicate this issue? We should not be able to add an UIN that already exists in the database.
Thanks, -Martin
CC:
Harsh
Notified 5 people
Ujjaval Vyas
Hi
Martin
,
I tried to reproduce the above issue with different cases and scenarios but I didn't get it yet. Also, discussed it with resp. developers about RCA. However, We can monitor on this for some time and if we get any clue we will let you know.
Thanks, -Ujjaval
CC:
Harsh
,
Piyush
Notified 5 people
Martin Laporte,CTO
Hi
Paul
,
We are unable to reproduce the creation of a duplicate UIN. Could you see about recreating this on Staging, and letting us know the exact steps taken?
Thanks, -Martin
Notified 5 people
Paul Moon
Hi
Martin
:
I cannot recreate the issue. It seems like an one-off problem.
As shown below, OT/0045 Zeph Investments v. Australia II shows up as OT/0688 in the video for an analyst trying to create dispute document.
Could you explain what's happening?
Thanks,
Paul
I suspect that this is a display-only issue, but to be safe, we will take a look in this sprint to confirm that data is not negatively affected.
Thanks,
-Martin
Hi
Thanks,
-Martin
Yes, I was the one who added "Test Dispute v. Country A" via "+Add Dispute" while drafting HTML directly. I had to delete "Test Dispute v. Country A" after I recorded a video, but please try on staging.islg.
Thanks,
Paul
Can you test the "+Add Dispute" feature tomorrow on Staging, and try to replicate this issue? We should not be able to add an UIN that already exists in the database.
Thanks,
-Martin
CC:
I tried to reproduce the above issue with different cases and scenarios but I didn't get it yet. Also, discussed it with resp. developers about RCA. However, We can monitor on this for some time and if we get any clue we will let you know.
Thanks,
-Ujjaval
CC:
We are unable to reproduce the creation of a duplicate UIN. Could you see about recreating this on Staging, and letting us know the exact steps taken?
Thanks,
-Martin
I cannot recreate the issue. It seems like an one-off problem.
Thanks,
Paul