As shown below, ISLG admin users are not able to download a usage report. I know we are close to the end of the current sprint, but if you can get this addressed tomorrow, it would be great. If not, please include it as a priority item in the next sprint.
Hi
Harsh
, can you do a quick check and try to see what the issue is? Thanks.
Notified 4 people
Harsh Parikh,Tech Lead
Hi
Martin
and
Paul
,
This issue is resolved on app.islg. Please check and confirm. The issue was same as chart image downloading in excel and pdf file.
Martin
, We did solution like if 3rd Party API doesn't give chart image url then will display blank in place of image in excel and pdf report so now we will not get this type of error again.
Notified 4 people
Martin Laporte,CTO
Thank you,
Harsh
.
Notified 4 people
Paul Moon
Thank you,
Harsh
.
Marysia
and
Kishan
: this issue is resolved. I tried to download University of Sussex usage report, and everything works fine.
Martin L.
As shown below, ISLG admin users are not able to download a usage report. I know we are close to the end of the current sprint, but if you can get this addressed tomorrow, it would be great. If not, please include it as a priority item in the next sprint.
Thanks,
Paul
This issue is resolved on app.islg. Please check and confirm. The issue was same as chart image downloading in excel and pdf file.
Paul