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From the list: New User Account Management System - Development

✔ Create automated emails for when status of user accounts change

Morgan M. added this on Jun 07, 2018
Completed Jun 25, 2018 by Morgan M.

Assigned to: Anil V. Harsh P. Ryan K.
Due on: Jul 03, 2018
Notes: Further to the video below, we've realize that the new user account system creates a tracking problem, because we are not notified when the status of an account changes. In addition to the automated emails that are already being generated and sent to users, please create automated emails that are sent to subscriptions@investorstatelawguide.com every time the status of an account changes.

The copy of these emails should be as follows:

Copy for status changes email (7-Jun-18).docx 20.4 KB • Download

Note: if the account is not assigned to a group, "N/A" should appear in the group field.

The example is used in the copy for the emails is for the following account: https://www.investorstatelawguide.com/subscribers/AddUser?id=157&group=13&status=-1&city=0

Create automated emails when the status on a user account changes (7-Jun-18).mp4 8.42 MB • Download

Comments & Events

Harsh Parikh, Tech Lead

Morgan

and

Ryan

,

We have sent the automated mail every time the status of an account changes. We are still developing this functionality for "Expired" status and will update you soon.

Except "Expired" status please check this functionality on dev.islg and let us know the feedback.

Jun 08, 2018 at 1:34 PM Notified 3 people

Ryan Knuth, Customer Support Manager

Harsh

and

Morgan

You'll have to test this one as I don't have access to the subscriptions email address.

Thanks!

Ryan

Jun 08, 2018 at 5:30 PM Notified 3 people

Morgan Maguire, CEO

Harsh

,

I've run some tests, and further to the video below, a couple of issues:

Changing status to "Not Active" does not result in an automated email
After admin user activates account and user received the activation email, inputting login credentials does not change the status of account from "pending" to "active".

Thanks,

Morgan

Problems with automated emails for change of status (8-Jun-18).mp4 14.3 MB • Download

Jun 08, 2018 at 10:29 PM Notified 3 people

Morgan Maguire, CEO

Harsh

,

In addition to my comments above, I noticed that an automated email is sent to subscription@investorstatelawguide.com when the status changes to "archived". Please remove this. We don't want an automated email when the status changes to "archived".

Thanks,

Morgan

Jun 08, 2018 at 10:56 PM Notified 3 people

Harsh Parikh, Tech Lead

Morgan

and

Ryan

,

Following two issues have resolved on dev.islg.

Changing status to "Not Active" does not result in an automated email : Resolved
After admin user activates account and user received the activation email, inputting login credentials does not change the status of account from "pending" to "active". - Resolved

We have also removed the automated email while user change the status to "Archived" on dev.islg.

Please check and confirm.

Jun 11, 2018 at 11:16 AM Notified 3 people

Ryan Knuth, Customer Support Manager

Thank you

Harsh

. I've confirmed the account converts from Pending to Active properly again.

Morgan

Please re-test the emails.

Thanks!

Ryan

Jun 11, 2018 at 4:17 PM Notified 3 people

Morgan Maguire, CEO

Thanks

Harsh

. I'll test this further tomorrow.

Also, did we implement the notification email for accounts where the status changed to "Expired" as well?

Morgan

Jun 11, 2018 at 11:10 PM Notified 3 people

Harsh Parikh, Tech Lead

Yes

Morgan

.. We have also implemented and uploaded the automated mail notification for "Expired" status on dev.islg.

Jun 12, 2018 at 5:09 AM Notified 3 people

Morgan Maguire, CEO

Harsh

,

The automated emails for "Not Active", "Pending" and "Active" look good. I still have to further test "Expired".

Thanks,

Morgan

Jun 12, 2018 at 4:30 PM Notified 3 people

Harsh Parikh, Tech Lead

Morgan

,

We have migrated this task with all four status (Active, Pending, Non Activce & Expired ) on www.islg. Please check and confirm.

Jun 18, 2018 at 5:08 AM Notified 3 people

Ryan Knuth, Customer Support Manager

Thank you,

Harsh

Morgan

please confirm the subscription@islg emails on www.islg.

Ryan

Jun 18, 2018 at 5:50 PM Notified 3 people

Morgan Maguire, CEO

Further to my feedback here: Integrate new trial account request and password management system - PENDING MIGRATION - TOLOGIX - ISLG Maintenance, I'm still experiencing some issue with the status change emails for some accounts, but I'll get further confirmation on this after my tests scheduled tomorrow.

Morgan

Jun 18, 2018 at 11:01 PM Notified 3 people

Morgan Maguire, CEO

This to-do appears to be resolved on dev.islg now that we've resolved the email problem. Scheduling this to-do for migration on Tuesday.

Thanks,

Morgan

Jun 25, 2018 at 5:55 PM Notified 5 people

Morgan Maguire rescheduled this to-do

Was Jul 24, 2018

Now Jul 03, 2018

Jun 25, 2018 at 5:56 PM Notified 3 people

Harsh Parikh, Tech Lead

Morgan

,

This task is already migrated on www.islg. There was a just email problem which is resolved now.

Jun 25, 2018 at 5:58 PM Notified 5 people

Morgan Maguire, CEO

OK. Sounds good

Harsh

. I'll mark the to-do complete then.

Morgan

Jun 25, 2018 at 8:30 PM Notified 5 people

Morgan Maguire completed this to-do.

Jun 25, 2018 at 8:30 PM