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TOLOGIX - ISLG Maintenance

Project dealing with all ongoing maintenance of the current ISLG application (www.investorstatelawguide.com and dev.investorstatelawguide.com).
Laura Mindorff, COO at IndustrialHarsh Parikh, Tech Lead at DevITMelissa Cowell, General Manager at IndustrialJeff Horne, CEO at IndustrialMonica Martinez, MonolabMarysia RaptisPaul MoonIrit WeinfeldNafiseh Arghandehpour, Legal Content Manager at ISLGKetan Sondarva, Technical Project Manager at DevITMartin Laporte, CTO at TologixSharmila Srikanth, Quality Assurance Engineer at TologixKishan Badri, Strategic Account Manager at TologixSéverine Beaudet, Senior Legal Content Manager at TologixGary López Vélez, Junior Legal Content Manager at Tologix +4 others
From the list: New User Account Management System - Development

✔ Problems with Group Manager activation - PENDING MIGRATION

Morgan M. added this on
Completed by Morgan M.
Assigned to
Anil Vaghela Anil V. Harsh Parikh, Tech Lead at DevIT Harsh P. Ryan Knuth, Customer Support Manager at Industrial Ryan K.
Due on
Notes
Further to the video, I encountered a number of problems with attempting to create/activate a Group Manager account. The issues include the following:
  • creating an account through admin site while assigning the account to a group does not resulted in an activation email getting sent to the user (should have normal activation email).
  • When an admin user creates a new user account, assigns the account to a group and assigns the user as the group manager (i.e., the account creation and group manager assignment occur simultaneously), please ensure a custom activation email is sent (see Copy for User Account and Group Manager activation email" Word document below with copy).
  • When a user account already exists, and the admin user subsequently assigns it as a the group manager, please ensure a custom email is sent (see "Copy for Group Manager activation email" Word document below with copy).
  • The password reset is no longer creating anonymous characters when entering characters into the new password field.
  • The system allows assigning an account as a group manager even then they are not assigned to a group.

Comments & Events

Morgan Maguire, CEO Morgan Maguire, CEO
Hi Harsh Parikh, Tech Lead at DevIT Harsh ,

I'm not sure how the issues identified in this to-do are related to this to-do:  Need to create new status for active but pending user action - TOLOGIX - ISLG Maintenance. That to-do focuses only on the status displayed for user accounts when an account is pending activation. Whereas this to-do focuses on issues with activation emails, password resets and group manager assignments. Please ensure these issue are examined and resolved.

Thanks,

Morgan
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Harsh Parikh, Tech Lead at DevIT Harsh Parikh, Tech Lead
Hi Morgan Maguire, CEO Morgan ,

The above video is irrelevant as all the issues you have mentioned for this to-do are not included in above video.

Can you please review the video again and confirm ?
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Harsh Parikh, Tech Lead at DevIT Harsh Parikh, Tech Lead
Hi Morgan Maguire, CEO Morgan and Ryan Knuth, Customer Support Manager at Industrial Ryan ,

Above all issues have resolved and uploaded on dev.islg. Please check and confirm.
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Ryan Knuth, Customer Support Manager at Industrial Ryan Knuth, Customer Support Manager
Thank you Harsh Parikh, Tech Lead at DevIT Harsh . I've confirmed most of the issues from the video, but there are a few items below to look into:

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Morgan Maguire, CEO Morgan Maguire, CEO
Hi Harsh Parikh, Tech Lead at DevIT Harsh ,

In addition to Ryan Knuth, Customer Support Manager at Industrial Ryan 's comments above, I experienced the following issues:
  • While creating a user account on the admin site, I added the account to a group. When submitting and activating the account, the account was created and marked as pending, but no activation email was ever sent to the user. (item #1 in my original requirements for this to-do.)
  • While creating a user account on the admin site, I added the account to a group and assigned the account as the group manager. When submitting and activating the account, the user was not sent an activation email with the appropriate copy (see "Copy for User Account and Group Manager activation email"). (item #2 in my original requirements for this to-do.)
  • With an account that already exists and is activated, I assigned the account as the group manager, and the user was not sent an activation emails with the appropriate copy (see "Copy for Group Manager activation email"). (item #2 in my original requirements for this to-do.)
  • items #3 in my original requirements is resolved. The password change field is now anonymized. However, it doesn't have the "show" option available at the Login page. Could we please include this option. Also, a similar addition should be made to the username and password creation page: http://dev.investorstatelawguide.com/home/RegisterUsername?userToken=Xu3FOXTv9OP3p1yT8WVN036sdam9d9l19LKNqyUNvIISo2XGlytvBfUh8AIT4bRmv%2bGQWdz4jtUfqw7Fdp7dlk2PvoD3oaYWCdXh0xOpp1M%3d
    • I discovered and additional issue while testing this requirement, is if the user selects the link contained in an activation/forgot password email that has already been acted on (i.e., the account was activated or the password was reset), it redirects the user to the homepage. I understand the reason behind this, because the link should become invalid after it's used. However, rather than redirect them to the homepage, I think it would make more sense to send them to Login page. Could we please make this modification.
  • item # 4 in my original requirements is resolved.
Thanks,

Morgan
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Harsh Parikh, Tech Lead at DevIT Harsh Parikh, Tech Lead
Hi Morgan Maguire, CEO Morgan ,

Following, First 3 issues are working well and we got all the emails.

  • While creating a user account on the admin site, I added the account to a group. When submitting and activating the account, the account was created and marked as pending, but no activation email was ever sent to the user. (item #1 in my original requirements for this to-do.)  - We have received the normal activation mail. Please see below attached screenshot.
  • While creating a user account on the admin site, I added the account to a group and assigned the account as the group manager. When submitting and activating the account, the user was not sent an activation email with the appropriate copy (see "Copy for User Account and Group Manager activation email"). (item #2 in my original requirements for this to-do.)  - We have received the User Account and Group Manager activation email. Please see below attached screenshot.
  • With an account that already exists and is activated, I assigned the account as the group manager, and the user was not sent an activation emails with the appropriate copy (see "Copy for Group Manager activation email"). (item #2 in my original requirements for this to-do.) - We have received the Group Manager activation email. Please see below attached screenshot.


  • I discovered and additional issue while testing this requirement, is if the user selects the link contained in an activation/forgot password email that has already been acted on (i.e., the account was activated or the password was reset), it redirects the user to the homepage. I understand the reason behind this, because the link should become invalid after it's used. However, rather than redirect them to the homepage, I think it would make more sense to send them to Login page. Could we please make this modification -  This change has been done on dev.islg.
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Harsh Parikh, Tech Lead at DevIT Harsh Parikh, Tech Lead
Hi Ryan Knuth, Customer Support Manager at Industrial Ryan ,

  • Group Manager create account email > Missing link for "here" -  This change has been done on dev.islg.

  • When creating a new user, and setting them as Group Manager I get the invite to be the manager of "Tologix Development", but if I unassign my rknuth+0530@industrialagency.ca as Group Manager, then reassign it as Group Manager, I get an error message that tells me there is already a Group Manager. Should I have gotten that message when I created the new user and made them the Group Manager?  -  We are not able to reproduce this issue. Could you please provide some testing scenario ?

  • When making rknuth+0531-2@industrialagency.ca the Group Manager for Tologix Development, I didn't receive the Group Manager notification email - This issue is working fine on dev.islg.
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Ryan Knuth, Customer Support Manager at Industrial Ryan Knuth, Customer Support Manager
Hi Harsh Parikh, Tech Lead at DevIT Harsh

I'm still experiencing some issues:
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Morgan Maguire, CEO Morgan Maguire, CEO
Hi Harsh Parikh, Tech Lead at DevIT Harsh ,

Following up my items above:

  •  While creating a user account on the admin site, I added the account to a group. When submitting and activating the account, the account was created and marked as pending, but no activation email was ever sent to the user. (item #1 in my original requirements for this to-do.) - See this to-do: Problem with creating user account while adding to group - TOLOGIX - ISLG Maintenance
  • While creating a user account on the admin site, I added the account to a group and assigned the account as the group manager. When submitting and activating the account, the user was not sent an activation email with the appropriate copy (see "Copy for User Account and Group Manager activation email"). (item #2 in my original requirements for this to-do.) - see this to-do: Problem with creating user account, adding to group and assigning user as group manager - TOLOGIX - ISLG Maintenance
  • With an account that already exists and is activated, I assigned the account as the group manager, and the user was not sent an activation emails with the appropriate copy (see "Copy for Group Manager activation email"). (item #2 in my original requirements for this to-do.) - resolved; however, please ensure new HTML formatting is applied to all automated emails. 
  • items #3 in my original requirements is resolved. The password change field is now anonymized. However, it doesn't have the "show" option available at the Login page. Could we please include this option. Also, a similar addition should be made to the username and password creation page: - see this to-do: Create "Show" option for password resets and login credential creating - TOLOGIX - ISLG Maintenance
  • I discovered and additional issue while testing this requirement, is if the user selects the link contained in an activation/forgot password email that has already been acted on (i.e., the account was activated or the password was reset), it redirects the user to the homepage. I understand the reason behind this, because the link should become invalid after it's used. However, rather than redirect them to the homepage, I think it would make more sense to send them to Login page. Could we please make this modification - resolved.
Thanks,

Morgan
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Harsh Parikh, Tech Lead at DevIT Harsh Parikh, Tech Lead
Hi Ryan Knuth, Customer Support Manager at Industrial Ryan ,

The above your suggested both issues have resolved on dev.islg. Please check and let us know your feedback.
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Morgan Maguire, CEO Morgan Maguire, CEO
All the issues not dealt with in other to-do appears to be resolved. Marking to-do pending migration; however, Ryan Knuth, Customer Support Manager at Industrial Ryan please confirm that there isn't anything outstanding on your end.

Thanks,

Morgan
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Ryan Knuth, Customer Support Manager at Industrial Ryan Knuth, Customer Support Manager
Hi Morgan Maguire, CEO Morgan ,

I'm fine with that given we have the other issues tracked separately now.
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Morgan Maguire, CEO Morgan Maguire, CEO
Great. Thanks Ryan Knuth, Customer Support Manager at Industrial Ryan .

Morgan 
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Morgan Maguire, CEO
Morgan Maguire completed this to-do.